Privacy Policy

Last updated: February 2025

Introduction

Spokane Driveways ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request concrete driveway services.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

  • Fill out our contact form to request a free driveway estimate
  • Communicate with us via email, phone, or other means
  • Schedule an on-site consultation for your driveway project

This information may include:

  • Name and contact information (email address, phone number)
  • Property address for your driveway project
  • Project details and service interests
  • Communication preferences

Information Automatically Collected

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Operating system and device information
  • Referring website and pages viewed
  • Time and date of visit

How We Use Your Information

We use the information we collect to:

  • Provide concrete driveway installation and repair services
  • Communicate with you about your project and provide estimates
  • Schedule consultations and service appointments
  • Improve our website and service offerings
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and protect our rights

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may employ third-party companies to perform services on our behalf, such as:

  • Website hosting and data management
  • Email marketing and communication tools
  • Analytics and website optimization

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences and improve your browsing experience
  • Analyze website traffic and user behavior
  • Understand which marketing efforts are most effective

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, such as material suppliers, industry associations, or review platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Restriction: Request that we limit how we use your data
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information below.

Project Information and Photos

As part of our driveway installation services, we may:

  • Take photos of your property before, during, and after construction
  • Use project photos for our portfolio and marketing (with your permission)
  • Share project details and testimonials (with your consent)

We will always obtain your explicit permission before using any photos or information about your project for marketing purposes.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: